Help and support

If you have any issues using or downloading the NHS App, check the NHS App help and support page

You can contact the NHS App Team directly if you experience a problem with features, details, registration and more.

Patients Know Best, or PKB, is an organisation that helps to give patients control of their own medical records. PKB is approved by the NHS and works closely with clinicians like your GP.

If you're having trouble downloading, registering or using the NHS App, the PKB support page offers help and advice.


Get Nottinghamshire Connected is our Digital and Social Inclusion Project. We want everyone to feel at home using technology. So if you've never been on the internet before, we'll help you learn the skills to use computers, smart phones and apps with confidence. You can phone our dedicated support line or email us.

Phone: 0115 883 8873

Email: Get Nottinghamshire Connected



Guides and videos



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